From the Syndicate of Various Trades of Albacete of the CNT-AIT we want to make
public the exploitation and precariousness that is experienced day by day inContact Centers or Call Centers, Telemarketing workers both in Albacete, as inthe rest of the state Spanish, see anxiety as part of their routine due tofraudulent contracts, internal discipline, work overload, unpaid overtime andpay, fading commissions, unrecognized medical leave, etc. ---- It has been commonfor a couple of years to find job offers related to telemarketing or telework,due to adaptation to the new conditions derived from the Covid19 pandemic.The description of the job offer describes normal salary and working conditionsof the job, when they call you for an interview they already tell you differentconditions than those described in the offer and once you see the contract, youmay suffer a cardiac arrest to see that it does not even resemble the offer yousigned up for.Workers are generally hired fraudulently on the grounds of eventual productioncircumstances when in fact it is an activity in full swing. With an agreementpractically paralyzed since 2017. Coincidence? We would say no.Last November, a colleague from our union who worked for the company AIMARTMARKETING SL decided to organize and plan for the company.Both the worker and his colleagues carried out the work of "commercializing" thenew rates of the free market for electricity and gas, with temporary contractsdue to production circumstances, charging salaries below the Contact CenterCollective Agreement, exceeding the working day ordinary maximum, and notincluding overtime and prorated summer and winter overtime pay.In October of this year, the companies AIMART MARKETING SL and ALPA57PRODUCCIONES SL reached an agreement by which some of the workers of ALPA57PRODUCCIONES SL became employees of AIMART MARKETING with the same conditionsthat they had until that moment in ALPA57.On November 2, the company presented a document to the workers of AIMARTMARKETING in which it was stated that from that moment on, the proration of theextra payments would be included in the monthly payroll. Our colleague asked thecompany who would be in charge of the unpaid pro-rata for the months prior towhich the company responded to the worker by presenting him with a dismissalletter " due to repeated disagreements with the company ", something that neverhappened, the company acknowledges in the settlement the inadmissibility of thedismissal compensating the worker with 33 days of salary per year worked, notincluding in the settlement, the vacations or the prorated extraordinary paymentsthat the company had owed him.Faced with the dismissal, our colleague filed a claim for amounts against thecompany for the wages owed and a conciliation act will be held on December 14.The precarious situation of the workers of these and other companies in Albacetesuch as Ajax Sales Lab SL, Wasabi Trader SL, Gestión y Servicios Generpyme SL,Reciclajes Ecológicos Lopicrac SL, SX Energía, Marktell Global Services SA, etc.,it is widespread and that is why we are forced to denounce it publicly.It is very common to see trial periods of a month or two, in which if the salesratios are not reached, the worker is fired, without charging any commissions,vacations or extras. They call this horrible precariousness "job rotation" whichcontributes to the commercialization of the workforce. These work centers areoften described as meat grinders, the employment relationship with thesecompanies is fast and devastating for anyone.All these small marketers work for the large energy and telecommunicationsdistributors such as Movistar, Vodafone, Endesa, Naturgy or Iberdrola, businessgroups that could perfectly contract their telemarketers directly to market theirproducts and services but prefer that they be marketed by other companies withothers. names, and that they can never be directly related to the big distributors. From the Syndicate of Various Trades of Albacete of the CNT-AIT we reported theunion conflict that we opened against these two companies for the amounts owed toour colleague and we encourage the rest of the workers of those companies todenounce the abuses, abuses and scams of These companies.AIMART MARKETING SL DOES NOT RESPECT THE RIGHTS OF ITS WORKERS AND DOES NOT PAYWHAT YOU OWEhttps://cntaitalbacete.es/2021/12/sindical-telemarketing-carne-para-la-picadora/_________________________________________A - I N F O S N E W S S E R V I C EBy, For, and About AnarchistsSend news reports to A-infos-en mailing listA-infos-en@ainfos.ca
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