Dear New Yorkers,
More than a year after Con Ed promised to pay renewable energy subscribers for overdue credits, thousands of customers say they’re not getting what they’re owed. New Yorkers can subscribe to solar projects that may be installed either on their buildings, or somewhere other than where they live. These customers then earn credits toward their monthly electric bills from the energy generated via the project. The model allows renters who have no say on whether to put solar panels on their buildings to benefit from solar energy, and also helps apartment owners who can split the cost of panels with other owners in their building. But last year, a Con Ed snafu left community solar subscribers either without the full credits they were owed or without any credits at all, THE CITY reported. Con Ed promised to fix the problems. But they persist, even after state regulators stepped in. Of Con Ed’s nearly 17,000 community solar customers, almost 30% — about 5,000 of them — have at least two months of credits owed, according to data compiled by the New York State Energy Research and Development Authority and obtained by THE CITY. Noah Ginsburg, executive director of a New York solar trade group, says he hopes that a resolution comes soon. With recent rate hikes in place making for higher electric bills, “bill savings for customers are more important now than ever before,” he said.
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