Dear New Yorkers,
Are you experiencing longer than usual commutes due to subway delays? Here’s one possible reason: a new rise in staffing shortfalls is taking a toll on subway service, MTA records show — even after the transit agency’s two-year hiring spree to bring onboard more than 2,000 new train operators and conductors. The number of monthly subway delays pinned on crew shortages has been climbing steadily since the start of 2023, according to train-delay statistics posted to the state’s open data dashboard. In August, subway riders endured 5,640 delays stemming from staffing shortages, up from more than 1,500 such delays in January. The delay numbers show the impact to service has been felt most among riders on the lettered lines, with the D, N, A, F and Q lines hit hardest by delays driven by crew shortages. The largest transit union blames the spike on a 70% year-to-year increase from 2022 in attacks on subway workers that would be classified as assaults under state penal law, MTA statistics obtained by THE CITY reveal. “Passengers need to stop spitting on us and punching us in the face and throwing water bottles at us,” Canella Gomez, a Transport Workers Union Local 100 vice president, told THE CITY. “There would be a lot more crews available to work if the public would just stop whipping our asses.” But MTA spokesperson Eugene Resnick disputed that, saying there is “negligible correlation between instances in which transit workers have been victimized and crew shortages affecting service.”
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